We love to hear from our customers and always appreciate feedback. Please feel free to leave us a review.
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a week ago
Went to this restaurant with one of my friends, it was a very busy day the Christmas market was on, We asked if I had a table … More which had to be checked, a young lady said yes not a problem we were seated and given a menu, some of the prices on the menu or unclear and generally the menu is not particularly explanatory. We ordered burger and chips and 2 cups of tea when the food came It was fantastic one of the best burgers in awhile, this prompted us to order dessert and more drinks. The bit I didn’t like was i asked for the bill They had added a 10% service charge which irritated me as there is no mention of it at all, the waitress said it was on the menu and as the menu is difficult to navigate let’s be honest who is going to be looking for small print telling you there is a service charge it’s a shame as the food was great the young lady that served us was professional but the bit that ruined it for me what is the 10% service charge. I will never go back to this restaurant because I feel we were misled and quite frankly I think it’s rude considering burger and chips in Rochester shouldn’t cost 45 quid plus the 10% service charge turning it into £50 -
3 months ago
Average meal if you have been NA before, and poor service I should say: not actively engaging with customers but are chatting … More with other staff all the time. Normally this kind of service level won’t necessarily receive 10% tip in NA. Don’t really know how those 5 stars are gained. -
3 months ago
Morning Breakfast in Canterbury
Pancakes + Strawberry Milkshake
The Milkshake:
Thick Pink Sweet 500ml Shake
Regret going … More for Strawberry. All you could taste was the cheap sweet syrup you buy from the supermarket.
The Pancakes were definitely a share portion.
Arrived after drinking the Shake
1 pancake is the size of a small dinner plate
There were 3 in total.
Quite heavy dough.
The taste however was good for a three star rating. -
4 months ago
Amazing night at Chuck and Blade, amazing staff food was absolutely sensational, best chips ever and the juiciest most flavourful … More burger I have ever had! The milkshakes are gorgeous and the alcoholic milkshakes are a whole new level!! 😍😍😍 Thankyou to all of the team for such great hospitality! X -
4 months ago
My granddaughter took me out to lunch. I have never eaten here before but really enjoyed it. Not really a fan of burgers … More but I have to say I enjoyed this one! Was just a cheeseburger but delicious. Best chips ever!! Lovely staff. Very helpful.Will definitely recommend.